Privacy Policy
Last updated December 2, 2025
This Privacy Policy explains how Alive Within Therapy & Wellness (“we,” “our,” or “us”) collects, uses, protects, and discloses information obtained through this website. By using this website, you consent to the terms in this Privacy Policy.
This policy applies only to information collected online through this website. It does not replace the HIPAA Notice of Privacy Practices that applies once you become a psychotherapy client.
1. Information We Collect
a. Information You Voluntarily Provide
We may collect personal information when you:
Subscribe to a newsletter
Download free resources
Fill out a contact form
Request information
Interact with website features
Information collected may include your name, email address, phone number, and any message you choose to send. Any fields not required will be indicated as optional.
Please do not submit sensitive or confidential health information through website forms or email.
b. Automatically Collected Information
Like most websites, we may automatically collect:
IP address
Browser type
Pages visited
Date and time of visit
General location based on IP
Device type
This information is used for analytics, site performance, and security.
c. Cookies and Tracking Technologies
Yes, we use cookies. Cookies allow the website or its service providers to recognize your browser, remember your preferences, and track website usage patterns. Cookies help us:
Improve your browsing experience
Analyze traffic and user behavior
Personalize content
Enhance website functionality
You can disable cookies through your browser settings.
2. How We Use Your Information
Any information collected may be used to:
Respond to inquiries or requests
Provide access to newsletters or free materials
Improve website content, performance, and user experience
Send periodic updates, promotions, or practice news (if you opt in)
Deliver requested resources
Process routine administrative or scheduling communication
If you subscribe to emails, you will receive updates until you choose to unsubscribe. Instructions for unsubscribing are included in every email.
We do not use website submissions to provide clinical care or diagnosis.
3. How We Protect Your Information
We take reasonable measures to safeguard personal information submitted through this website, including:
Secure website hosting
SSL encryption
Password-protected directories and databases
However, no method of online transmission can be guaranteed 100 percent secure. You use the website at your own risk.
Clinical information is stored separately in HIPAA-compliant systems once you become a client.
4. Do We Share or Disclose Your Information?
We do not sell, trade, or rent your personal information.
We may share information with trusted third-party providers who assist in:
Website hosting
Email distribution
Scheduling systems
Analytics
Practice operations
These providers agree to keep information confidential and use it only to perform contracted services.
We may disclose information if necessary to:
Comply with the law
Enforce our site policies
Protect our rights, safety, or property
Non-personally identifiable visitor data may be shared for marketing, advertising, or analytics purposes.
5. No HIPAA-Protected Information Through This Website
This website is not intended to receive or transmit protected health information (PHI).
Email and contact forms are not encrypted. Do not include sensitive health details, diagnoses, or private clinical information.
Once you become a therapy client, all PHI is handled according to HIPAA and detailed in your Notice of Privacy Practices.
6. CCPA / CPRA Rights for California Residents
California residents have the right to:
Know what categories of personal information we collect
Request deletion of personal information collected through the website
Opt out of data sharing (we do not sell any user data)
Access a copy of personal data collected
To submit a request, contact us at:
Jen@alivewithintherapy.com
We will verify identity before fulfilling requests.
7. Children’s Online Privacy Protection (COPPA)
We do not knowingly collect information from children under 13. If such information is discovered, it will be deleted promptly.
8. External Links
This website may include links to outside websites. These sites have separate and independent privacy policies. We are not responsible for the content or practices of external websites.
9. Email, Marketing & Free Resources
If you opt in to receive a free resource or newsletter:
Your email is stored securely
You may unsubscribe at any time
You will not be auto-enrolled in paid services
Emails may include occasional updates, offerings, or practice information.
10. Online-Only Privacy Policy
This policy applies only to information collected through this website and not to information collected offline, in person, or through therapy services.
11. Compliance with Privacy Standards
We strive to align with standards and principles established by:
Federal Trade Commission (FTC)
California Online Privacy Protection Act (CalOPPA)
California Consumer Privacy Act (CCPA/CPRA)
Children’s Online Privacy Protection Act (COPPA)
Privacy Alliance
Trust Guard Privacy Requirements
12. Changes to This Privacy Policy
Updates to this Privacy Policy will be posted on this page with an updated “Last Updated” date. Changes apply only to information collected after the modification date.
13. Contact Us
For questions about this Privacy Policy or to make a privacy-related request, contact:
Alive Within Therapy & Wellness
895 Embarcadero Drive Suite 201, El Dorado Hills, CA 95762
Jen@alivewithintherapy.com
(916) 548-3044